VT-Vault Client Portal

At White Glove Disposal, communication and transparency are key priorities in the customer service we provide. Our VT-Vault Client Portal is thoughtfully designed to enhance the convenience of our valet trash services, allowing our clients to enjoy a robust system that offers:

Account Management
Users can easily manage their personal details, payment information, and preferences, with the option to upgrade, downgrade, or pause their service.

Service Scheduling & Notifications
Users can view their valet trash schedule, upcoming pick-up days and times, receive real-time notifications about service disruptions due to weather, delays, and holidays, and access media posts and confirmation notes from the valet trash team after each pickup.

Billing and Payment Management
Users can view and download their payment history, manage payment methods, make one-time or recurring payments directly through the portal, and choose to renew, update, or cancel their service.

Support and Customer Service
Users can submit an Emergency Support Request via their account to directly contact support with questions, issues, feedback, or concerns about their valet trash service, and track the resolution progress.

Service Feedback
Users can rate and review our services after each pickup, sharing feedback on quality and satisfaction. Periodic surveys may also be available to gather input on the service experience, helping us improve and deliver the best valet trash service.

Access to Contract
Users can review their Contract, terms of service, cancellation policies, and privacy terms.

Community Engagement
Users can stay updated with the latest company and community news, learn about service updates, participate in contests, and find coupons, discounts, and referral programs.